Discover Your Spa Solution...
International Spa Consultancy & Development
With almost three decades in luxury hospitality and wellness, Kim Le Robertson offers bespoke consultancy to design, develop, and elevate spa and wellness brands worldwide.
Her approach blends creativity, commercial insight, and hands-on expertise to deliver exceptional results.
Luxury Spa Concept Design & Brand Development
Kim specialises in creating spa concepts that reflect each brand’s unique identity. From vision to launch, every project is built to align with both business goals and guest expectations.
Tailored Spa Concepts for Each Brand:
Every spa design is crafted to match the brand’s philosophy, clientele, and market position.
Aligning Wellness with Commercial Strategy:
Concepts are structured to be not only beautiful and guest-focused but also commercially sustainable.
From Vision to Launch – A Complete Process:
Kim oversees the journey from initial idea to successful opening, ensuring consistency and excellence at every stage.
Creating Signature Treatments & Guest Experiences
Signature treatments define a spa’s identity and set it apart. Kim designs unique therapies and guest journeys that are memorable, marketable, and aligned with each brand’s values.
Why Signature Treatments Matter:
Custom-designed services create brand recognition and guest loyalty.
Designing Holistic Guest Journeys:
Every touchpoint is considered, from arrival to aftercare, to ensure an elevated experience.
Blending Culture, Tradition & Innovation:
Incorporating heritage, authenticity, and modern wellness science for powerful results.
Spa Operations, Training & Team Development
Operational success is built on consistency, standards, and skilled staff. Kim provides training, mentorship, and systems that ensure spas deliver world-class experiences day after day.
Staff Training & Professional Upskilling:
Hands-on training equips teams with the skills to meet luxury standards.
Operational Excellence & Best Practices:
Guidance on systems, processes, and guest care ensures long-term success.
Mentorship for Long-Term Team Success:
Leaders and teams are supported to grow with confidence and expertise.
Tailored Solutions for New & Existing Spas
Whether launching a new spa or revitalising an existing one, Kim delivers strategies designed to stand out in today’s competitive wellness industry. Each project is customised for growth, sustainability, and excellence.
Launching New Spa Businesses:
From concept design to opening, every detail is covered.
Revitalising & Repositioning Existing Spas:
Expert solutions to refresh, rebrand, or restructure spas for stronger performance.
Strategic Growth in Competitive Markets:
Commercial insight ensures each spa thrives with long-term relevance and profitability.
Why Partner with Kim...
Choosing the right consultant goes beyond industry knowledge — it’s about having a trusted partner who understands both the creative vision and the commercial reality of luxury wellness. Kim works collaboratively with each client, tailoring strategies that reflect the unique culture and values of the brand. By bridging strategy with hands-on execution, she not only guides the creation of exceptional spa experiences but also empowers teams to sustain excellence long after launch. With her international perspective and personalised approach, Kim is a valued ally for businesses ready to grow, adapt, and lead in an evolving wellness market. Partner with Kim to bring your spa vision to life and create experiences that truly inspire.
